PULSO

Request account deletion

Updated October 29, 2026

In the app

In version 2.1.4 and later, open Account > Delete account, enter your current password and confirm. Accounts without payment history are deleted immediately and all sessions are revoked. If purchases or campaigns need reconciliation, the request remains visible in the app with a reference and a deadline within 30 days. You do not need to send a separate support request. Processor cleanup may take up to 30 days.

Without the app

You can also request deletion without opening the app.

1. Email contact@pdevelop.net from the email address registered to your Pulso account.
2. Use the subject Pulso account deletion and state that you want your account and associated data deleted.
3. Support will verify ownership and review any active campaign, pending purchase or refund before completing the request.

Do not send your password, card details or store credentials. If you no longer control the account email address, explain that to support so ownership can be verified another way.

What the request covers

The request covers the account profile, sessions, campaign briefs, billing details, notifications and support records associated with the account. Records needed to resolve pending campaigns, purchases, refunds or recordkeeping obligations may require limited retention. Support will identify any retained records and explain the reason when handling your request.

Deletion does not itself cancel a store transaction or confirm a refund. Apple, Google and other service providers may retain their own records under their policies.